Find below our FAQ, which can answer your various questions. Do you have other questions or would you like more information?
You can send us a contact request !
Once your quotation has been validated, we send you a sales contract, which you can sign.
- electronically, directly on your computer
- by post, by sending it back to us on paper.
We also ask for a deposit of 20% of the total amount of the order including VAT in order to confirm the order.
To order accessories, you can simply call us or send us a message to specify the accessories you want. As soon as we receive your request, we will contact you and send you a quote.
If you are happy with the quote, simply return it to us signed and accompanied by your payment and you can pay the amount of the order:
- by making a bank transfer
- by sending us a cheque by post.
As soon as payment is received, the goods are sent to the address indicated.
In Europe, generally delivered within 72 hours.
For the Mini Excavators we have in our warehouses, the average delivery time is about one week !
In order to keep these delivery times as short as possible, we aim to have as many models as possible in stock.
Deliveries can be made to your home, your company premises or to a building site.
You can also come and collect the goods in one of our warehouses.
Once you have signed your contract of sale, we pass on your delivery information to our carrier. He will find a truck to deliver your machine to you. If you have no means of unloading, these trucks can be equipped with a tailgate to make them autonomous during delivery.
All models of loading ramps presented on our website are available within 72 hours.
You can also come and collect your pair of ramps directly from our warehouses.
After payment for the ramps has been made, you will receive them at home, delivered by a carrier. It is imperative to have a person available to receive the ramps at the time of delivery.
For a Mini Excavator:
Once the sales contract has been signed, the deposit can be paid by bank transfer.
The balance of the order can be paid by bank transfer once the delivery date has been confirmed.
For a pair of Aluminium ramps:
Payment for a pair of ramps is made on a secure platform on our website.
If you come to collect them in one of our warehouses, you can pay by cheque or cash.
We provide a 24 month or 1,000 hour warranty on the Mini Excavators and accessories we sell. This guarantee covers all parts of the machine (engine, hydraulic parts, cylinders, hoses, etc.).
During the warranty period, if a part is defective, we will ship you a new part by carrier. This part can come from our stock in France (delivery within 72 hours) or be made to order (delivery within 7 days).
You can ask to try our range of Mini Excavators in one of our warehouses.
Contact us to make an appointment !
If you are unable to visit our warehouses, we can contact customers near you who have already ordered a Mini Excavator. Some of our customers agree to have their machines tested.
Delivery of a Mini Excavator leaving our French Warehouse, close to Paris.